Privacy Policy

Introduction

Welcome to Offcoustic! We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

Data Controller

Without Hurry Lda
Rua Santos Bernardes, 6, 1.º direito
2560-362, Torres Vedras, Portugal.
Email: hello@offcoustic.com

Information We Collect

We collect various types of information to provide and improve our services to you:

1. Personal Identification Information: Name, email address, phone number, and company name.
2. Payment Information: Credit card details, billing address (processed by Stripe).
3. Technical Data: IP address, browser type, operating system, and website usage data.
4. Cookies: Information about your browsing behavior on our website.

How We Use Your Data

We use your data for the following purposes:

1. Service Provision: To manage your orders, process payments, and provide customer support.
2. Communication: To send you updates, promotional materials, and respond to inquiries.
3. Improvement: To analyze website usage and improve our services and products.
4. Legal Compliance: To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

1. Contractual Necessity: Processing necessary for the performance of a contract with you.
2. Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services.
3. Consent: Processing based on your consent, which you can withdraw at any time.
4. Legal Obligation: Processing necessary to comply with legal obligations.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Data Sharing

We may share your data with third parties in the following situations:

1. Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, marketing agencies).
2. Legal Requirements: If required by law or to protect our rights and safety.
3. Business Transfers: In case of a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the following rights regarding your personal data:

1. Access: Request a copy of your personal data.
2. Rectification: Request correction of inaccurate data.
3. Erasure: Request deletion of your personal data.
4. Restriction: Request restriction of processing.
5. Data Portability: Request transfer of your data to another service.
6. Objection: Object to processing based on legitimate interests or direct marketing.
7. Withdrawal of Consent: Withdraw consent at any time.

To exercise your rights, please contact us at privacy@offcoustic.pt.

Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser. For more details, refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@offcoustic.com.

Effective Date: August 7, 2024

Last Updated: August 7, 2024

By using our website, you agree to the terms of this Privacy Policy.